We truly care about your experience. If For any reason you are unhappy with services/treatment/staff please do not hesitate to send your feedback/complaint, to info@beautbox.uk, we aim to respond to all queries within 48 working hours.

 

Please call 02085109666 or email info@beautbox.uk if you wish to cancel. 

 

 

Last minute cancellations are permitted. Please call or email. This maybe subject to a charge.

 

Once you've confirmed your booking you will receive an email confirmation. Please check your junk mail.

 

We are an appointment only salon.

 

Missed or late appointments cause heavy impact to operations as a result, we may not reschedule missed bookings. Missed appointments will be subject to full charges. 

 

Definitions

Missed/late appointments: Failure to attend booking at confirmed time. (We do allow a grace period of 5-10mins).

 

We aim to honour all booking request, however due to the current climate, We reserve the right to reschedule your Appointment up to 2hrs before your treatment time.

It is a legal requirement to have a skin patch test done at least 48 hours before any colour / tint treatment. If you have not attended to have this done then we cannot complete your appointment. If you know you have skin sensitivity or have had a recent reaction to something then you need to let us know about this prior to your appointment with us.

 

Please check all details and any restrictions relating to a Service thoroughly before booking.

 

Please ensure that any medical or other allergy/health information is disclosed to Partners before your appointment or stay.

The GDPR regulates how individuals and companies collect, use, and retain personal data, which affects how we use and regulate the data we store about you. We are proud to comply along with our new GDPR policies and procedures and use Salon Software which ensures we are up to date with all the latest rules and guidelines set out by GDPR. Our Website also uses Cookies and Data to help your experience be an easy and fun way to access our information.  

 

We take GDPR very seriously and by using our Salon Software we are complying to the laws for keeping your data safe and secure. We do not keep any data that isn't linked to your services with us and if you require a copy of any records then you can request this at any time. We do not sell on any data to third parties and will not spam you with constant marketing emails. 

 

We store your email address so our System can send you an appointment reminder email 24 hours before.